Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days. Some items, such as our Blind Date with a Book boxes, may require up to 3–5 business days for assembly before shipping.
Shipping Times Once your order has been processed, estimated delivery times are:
- Standard Shipping: 5–10 business days
- Expedited Shipping (where available): 2–5 business days
Please note that delivery times are estimates and may vary depending on your location and carrier availability.
Multiple Shipments If your order contains products from different suppliers, items may arrive in separate packages and at different times. You will receive tracking information for each shipment.
Tracking Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Delays Fern and Owl is not responsible for delays caused by carriers, weather, or other circumstances outside our control. If your order is significantly delayed, please contact us and we'll do our best to help.
Questions? If you have any questions about your shipment, please reach out to us at hello@fernandowl.com.